As an integral member of the Medical Advancement Strategic Engagement team, the Director of Engagement Operations, will be responsible for developing creative printed and digital materials to report, recognize and celebrate philanthropic commitments of donors to the School of Medicine and Siteman Cancer Center. The position will work closely with University Advancement’s Donor Relations and Stewardship teams, other medical engagement directors and faculty to create the materials and establish best practices related to stewardship and donor acknowledgment. The successful applicant for this role will be well organized, an experienced writer and a strategic thinker who is naturally curious and enjoys peeling away layers of information to find answers and creative ways to show impact and steward donors.  

Primary Duties & Responsibilities

• Compiles and writes donor reports for endowed fund recipients and impact reports or letters for donors giving to expendable research funds and as required by endowment gift agreements, with an emphasis placed on reports for endowed professorships and scholarships. Thinks creatively and strategically about additional stewardship or enhancing current efforts for high-level donors. Performs an overall audit of all endowed and expendable funds within the School of Medicine and develops a comprehensive communication strategy to report the impact of philanthropic support to donors. 
• Develops contacts with other schools and university offices (finance office, financial aid, student affairs and departments) to ensure an accurate record of funds and make accessing and distributing related information more efficient. Conducts an ongoing audit of donor funds and prepare a monthly report for the Assistant Vice Chancellor to enable progress tracking of stewardship activities. 
• Manages Engagement Operations staff, currently including an Associate Director of Engagement Operations.
• Oversees the Dean’s gift acknowledgment letter and tribute gift processes, managed by the Associate Director of Engagement Operations. 
• Establishes and maintains a major gift tracking system to include, but not limited to, how many major gifts are made, donor retention rate and outcome of stewardship and engagement efforts to help establish and track key metrics.
• Performs other duties as assigned.

Preferred Qualifications

• Degree in English, journalism, or writing or strong writing background.
• Five years of professional writing and/or development experience.
• Experience working within a database and intermediate Excel skills.
• Demonstrated experience with strategic thinking and project management.
• Experience working in an intellectually rigorous and complex medical school environment.
• Past supervisory experience.
• Experience in a fundraising environment.
• Exceptional writer and editor.
• Intellectual curiosity and interest in creatively investigating projects to fill in any information gaps and ensure accuracy.
• Ability to effectively communicate scientific and technical concepts to a general audience.
• Ability to articulate the needs, interests, and accomplishments of the School of Medicine to a wide range of audiences.
• Outstanding organizational skills, attention to detail, and accuracy.
• Proven ability to work collaboratively across functions and departments.
• Capability to analyze, condense, and synthesize information to provide accurate analysis and summaries.
• Track record as a creative and innovative thinker, as well as a resourceful problem solver.
• Flexible, able to adapt to changing circumstances and manage multiple priorities.
• Possess a genuine commitment to the advancement of science and education.
• Solid computer skills, including Microsoft Office, and experience with constituent databases.

Required Qualifications:

Bachelor’s degree and a minimum of five years of related experience.