Assistant Director of Alumni Relations

Posted on 10/17/2024

Merrimack College

North Andover, MA

The Assistant Director, Alumni Relations is responsible for developing, implementing, and sustaining the long-term involvement of College alumni through programming, communications, and relationship building. Volunteer engagement is a significant component of this staff member’s portfolio, particularly emphasizing new alumni and those experiencing milestone moments. The position manages and executes signature Alumni events including our Annual Christmas Celebration, Alumni Weekend at Homecoming, regional alumni events and milestone Reunion events. Lastly, this position will develop and execute a communications plan to strategically engage and inform alumni and friends.

This position reports to the Director of Alumni Relations and Annual Giving. It supports annual giving initiatives through alumni participation in our annual Day of Giving and the Merrimack Fund strategy. Additionally, this position partners with the Career and Experiential Learning team to be a liaison with their alumni outreach efforts.


Primary Responsibilities:

Alumni Engagement:

  • Manage and coordinate alumni volunteer opportunities, including, but not limited to, Reunion committees, affinity group development and regional networks.
  • Contribute to the Alumni annual giving strategy by looking for opportunities for growth and engagement to increase the number of donors.
  • Act as a liaison with the Career and Experiential Learning Office to ensure our Alumni program is coordinated with their outreach and that partnership opportunities are maximized.
  • Provide exceptional customer service by immediately addressing alumni concerns, needs, and requests and responding to alumni questions.

Events:

  • Lead all aspects of event coordination, logistics, print and digital communications, and post-event evaluations/debriefs.
  • Develop and secure all event requisitions for event setup, catering, event décor/linens, and equipment/technology requirements.
  • Work with campus partners to coordinate event logistics.
  • Prepare event materials, including invitations, save the dates, programs, briefings, stewardship pieces, nametags, signs, gifts, registration table needs, and post-event follow-up materials.

Communications:

  • Implement strategic communications to advance alumni program objectives through a multichannel approach of communications and special events, while assuring appropriate messaging, style, quality, content, and presentation.
  • Coordinate with the Director of Stewardship to identify and coordinate stories about students, alumni, donors and faculty.
  • Manage alumni online presence, including alumni social media and webpages.

Qualifications:

  • Bachelor’s degree 
  • Three years of relevant experience: preferably experience in alumni relations
  • Strong organizational and communication skills with excellent grammar
  • Effective time management skills
  • Successful execution of projects on time
  • Ability to work collaboratively with colleagues and campus partners in a team environment
  • A working style characterized by high energy, absolute integrity, and a strong commitment to collegiality and transparency
  • Comfortability CRM platforms, Microsoft Office, and Google Docs
  • Ability to work nights and weekends 


Application Materials Should Include:

  • Resume
  • Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.

This position is subject to the successful completion of a criminal background check.

To apply for this job please visit www.merrimack.edu.