Associate Director, Donor Relations & Stewardship

Posted on 04/15/2025

Loyola Marymount University

Los Angeles, CA

*For full consideration, please upload a cover letter and resume in the attachments section.*

The Associate Director is an integral member of the Donor Relations & Stewardship team and plays a key role in updating donors on the impact of their philanthropy. This position will oversee and develop a systematic process to manage the data and information needed to successfully steward donors through reports and events. This position will work to build and maintain relationships with donors in servicing our scholarship program. This position will evaluate processes and programs to most effectively steward donors. Participates in stewardship strategy meetings and partners with gift officers and other key stakeholders to create meaningful stewardship. The ideal applicant will be creative, innovative and possess excellent , interpersonal and organizational skills. In addition, the role requires strong project management skills. This position reports directly to the Senior Director Donor Relations & Stewardship and has supervisory responsibilities.

LMU believes that diversity and excellence go hand-in-hand, therefore we seek to hire individuals who have a significant potential for cultural contribution in the workplace and a commitment to working effectively with colleagues and donors from diverse backgrounds.

Position Specific Responsibilities/Accountabilities:
Reporting 

  • Execute the creation of all annual stewardship reports (fund reports, scholarship profiles, scholarship reports, endowment reports) and materials ensuring dynamic and inspiring deliverables are shared with our donors. 

  • Manage the gathering, writing and editing of pertinent information necessary to appropriately steward and engage donors including the management of thank you letters from student recipients.

  • Manage the coordination with faculty, development officers, and LMU staff and University partners to develop and produce key, multidimensional stewardship deliverables.

  • Manage the reporting and data needs for donors, using multiple databases and systems, including managing the updating and tracking data, uploading documents and files, and entering project-related information to ensure accuracy and timeliness.

  • Work to improve the stewardship activities for all donors by incorporating new ideas and working collaboratively with key stakeholders across University Advancement and the university.

  • Establish and maintain strong working relationships with development officers in order to help define the stewardship strategy and maximize engagement for donors.

  • Design and implement donor surveys for the purpose of refining and improving reports and events; utilize results to help suggest changes as needed. 

  • Plan, organize and follow up from various stewardship events. Assist in management of event budget details with the Special Events team. 

  • Collaboration with Advancement marketing for event invitations, stewardship reports and other needs as necessary.

  • Ensures compliance with donor gift agreements, resolutions and account restrictions governing the use of gift funds to ensure the stated wishes of donors are followed.

  • Perform other duties as assigned. 

Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable and ethical conduct. Demonstrate a commitment to outstanding customer service.

Requisite Qualifications

  • Typically a Bachelor’s degree in related field or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

  • Minimum of 4 years development support and project management experience in progressively responsible positions, preferably in a higher education setting.

  • Perform complex and concurrent tasks involving independent judgment that require speed and accuracy.

  • Diplomacy balanced with assertiveness in supervising a diverse staff.

  • Work under constant deadlines and maintain a detail-oriented approach to each task. 

  • Highly developed organizational and leadership skills, including proficiency in planning, prioritizing and maintaining confidential information

  • Exemplary communication skills (both written and oral) with rapid and accurate typing of correspondence, reports, proposals, etc.; demonstrated ability to proofread

  • Demonstrated computer competency and preferable knowledgeable of relevant systems 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable Expected Salary
$77,000 – $83,000/annually
Salary offer commensurate with education and experience.

To apply for this job please visit lmu.wd1.myworkdayjobs.com.