Position Description / Job Summary:
NC State invites applications and nominations for the Associate Vice Chancellor for Advancement Services (AVC), a position that reports to the Vice Chancellor for University Advancement, Brian Sischo, and serves as an active member of University Advancement’s senior leadership team. The AVC provides leadership for a dynamic, best-practices advancement services program that supports the alumni relations, development, and communications areas within University Advancement at NC State. These efforts are intended to broaden the engagement of the University’s stakeholders and increase gift revenue from individuals and organizations in support of the University’s priorities.

The AVC leads four essential teams – Gifts and Records Management, Donor Services, Advancement Information Systems and Prospect Development – with a goal of creating and sustaining a customer-service oriented and donor-centric operation. The AVC is responsible for all aspects of the Advance systems (CRM database), selection and management of a variety of additional software tools; gift acceptance, processing and fund compliance; gift agreement and endowment reporting; as well as prospect research, prospect management and data analysis.
The AVC builds, sustains, encourages, and supports productive relationships with and among colleagues and serves as a key partner to leadership in units and colleges across campus while utilizing data analytics to drive fundraising success, especially in the context of NC State’s current comprehensive campaign. He/she will ensure the University is perceived as a national leader in Advancement Services and an organization against which others want to benchmark.

Essential Duties and Responsibilities Include:

• Serve as a key member of the University Advancement Leadership Team
• Develop a vision for Advancement Services at NC State and communicates that vision to all constituents on a regular basis
• Provide direction and support for Gifts and Records Management, Donor Services, Advancement Information Systems and Prospect Development; serve as a coach and mentor to all staff members
• Provide broad administrative oversight and strategic leadership in the planning, implementation, improvement, and evaluation of functions and operations within Advancement Services
• In close collaboration with the VC, share oversight and implementation of the university naming policies and protocols
• Manage the budget and staffing infrastructure for Advancement Services that supports the successful implementation of University Advancement’s strategic plan
• Oversee the planning and evaluation of the technology infrastructure necessary to promote and sustain university-wide development, marketing, and alumni relations activities
• Provide leadership and direction to build a culture of customer service, achievement, professionalism, and efficiency
• Maintain close working relationship with Foundations Accounting and Investments (FAI)
• Manage the compliance and ethical standards of Advancement Services; meet IRS regulations of gift substantiation, FASB regulations, CASE guidelines for development accounts as well as UNC System and NC State policies and procedures
• Work collaboratively with deans and senior administrators to foster broad, coordinated involvement and cooperation regarding gifts and records management, donor services, Advance systems and prospect development
• Oversee administration of the corporate matching gifts program

Minimum Requirements

• Requires a relevant, post-Baccalaureate degree with a minimum of 10 or more years of progressive experience in institutional advancement and advancement services related responsibilities.
• Experience should include Advancement Information Technology, Gifts and Records Management, Donor Services and Prospect Development.

Departmental Required Skills & Qualifications

• Deep understanding of and appreciation for the philanthropic process
• Direct experience and understanding of information technology management, gift processing, donor services and prospect development
• Superior technology skills required, including an understanding of complex data management tools: technical skill/experience with software development tools and familiarity with institutional software platforms
• Ability to deliver organizational and team-based strategic planning
• Understanding of effective and efficient best practices for multiple areas of advancement operations
• Understanding of business and financial management principles
• Leadership skills, specifically managing across complex organizations
• Talent management skills for training, mentoring, and motivating staff teams
• Ability to identify and analyze complex situations and recommend or implement effective courses of action in a fast-paced environment
• Ability to build trust-based, respectful and effective relationships with administrators and colleagues as part of a team in a large, complex research university
• Knowledge of CASE reporting standards and management guidelines for educational fundraising
• Excellent written and verbal communication skills; outstanding interpersonal skills
• Unrelenting commitment to a collegial team approach
• Strong organizational skills with a high attention to detail
• Self-motivated and self-starting
• Optimism, perseverance and a positive attitude

Preferred Experience, Skills, and Training

• Masters degree in a related field
• Comprehensive campaign experience
• Ten or more years of experience in higher education
• An understanding of the land grant, research Tier One university environment
• Familiarity with NC State University